Grievance Redressal Mechanism
Client’s queries / complaints may arise due to lack of understanding or a deficiency of service
experienced by clients. Deficiency of service may include lack of explanation, clarifications,
understanding which escalates into shortfalls in the expected delivery standards, either due to
inadequacy of facilities available or through the attitude of staff towards client.
In case of any complain or query:
Please contact our compliance officer, Mr Kiran Padman Nambiar, Email id:
compliance.officer@askmyfi.com. Phone No. - 9867767406.
You may also approach CEO/ partner/ IA - Mr Kiran Padman Nambiar, Email id:
info@askmyfi.com. Phone No. - 9867767406.In case you are not satisfied with our response you can lodge your grievance with SEBI
at https://scores.sebi.gov.in/ or you may also write to any of the offices of SEBI.
SCORES may be accessed through SCORES mobile application as well, same can be
downloaded from below link:
https://play.google.com/store/apps/details?id=com.sebi&hl=en_IN
ODR Portal could be accessed, if unsatisfied with the response. Your attention is drawn
to the SEBI circular no. SEBI/HO/OIAE/OIAE_IAD-1/P/CIR/2023/131 dated July 31,
2023, on “Online Resolution of Disputes in the Indian Securities Market”. A common
Online Dispute Resolution Portal (“ODR Portal”) which harnesses conciliation and
online arbitration for resolution of disputes arising in the Indian Securities Market has
been established. ODR Portal can be accessed via the following link -
https://smartodr.in/
